Privacy Policy

Update date: April 11, 2024

Welcome to choose our product. We promise to protect the personal information and privacy security of our users (hereinafter referred to as "you").

To protect your legitimate rights and interests when using our services, we explain to you through this Privacy Policy that when you use our products or services, we collect, use, store, share, and disclose this information, as well as the ways we provide you with access, update, and protect this information.

If you have any questions or concerns during the use of our related services, you can contact our data protection officer to request the deletion of your data through the contact information provided by us

Please understand that if you do not agree with any of the terms in this Privacy Policy, we will not be able to provide you with services or achieve the desired service effect. Please immediately stop accessing and using.

 

This Privacy Policy Table of Contents:

1、 We collect and use your personal information

2、 Cookies and similar technologies

3、 Third party services

4、 Sharing, transferring, and publicly disclosing your personal information

5、 Information storage and protection

6、 Your rights

7、 Privacy protection for minors

8、 Update of Privacy Policy

9、 Contact us

 

1、 We collect and use your personal information

According to relevant laws and regulations or specific functional and service requirements, we will collect and use the following information related to you when providing products or services.

（1） Registration and login

When you use our products and/or services, you can choose to log in with your account or directly access the product.

You can also log in and use our products through third-party accounts (such as Facebook, QQ, WeChat, Line, Apple, etc.). At this time, you will authorize us to obtain the public information you registered on the third-party platform (avatar, nickname, account identification ID, and other authorized information) for binding with the product account, so that you can directly log in and use this product and related services.

（2） Ensure the normal operation of basic product functions

To ensure your normal use of our product services, maintain the normal operation of basic product functions, and enhance your experience, we may collect information about your device, including device name, device model, and advertising identifiers (including IDFA, IDFV), operating system and application version and type (information about user actions and behaviors on the device), language settings, resolution, and mobile terminal random storage memory.

（3） Information that may need to be provided when using specific functions

When you request information about our services, request technical support, or provide feedback to us, we may require you to provide some personal information, such as your login account, email address, phone number, device ID, system language, app version, and other relevant information that you proactively provide to us.

2. We may sell virtual items or products (for this product only) through our services, including props, in product advertising, automatic renewal subscriptions, etc. (subject to availability within the product). When you make a purchase through the service, we will process your payment through a third-party application. The above payment services are provided by Apple, and the App Store will not share with us the information they have collected from you. We will only obtain verification information of your completed payment from the Apple payment service provider and provide you with corresponding payment products and services. If you would like to know the specific rules for collecting personal information from Apple service providers, please refer to the Apple privacy policy you have chosen.

 

3. To enhance the user experience and convenience of products and/or services, you may collect the following personal information by invoking device permissions:

1) Native or H5 activities vary by channel and region, and achieving precise and diverse activity content requires your authorization to access location permissions on the device you are using.

2) When you actively upload or save relevant images/videos using the relevant functions, to ensure the normal use of the functions, we need to apply for your permission to read and write photo albums.

3) When you need to take photos using related functions, to ensure the normal use of the functions, we will apply for your camera permission.

4) When you are willing to receive product related messages, including updates, maintenance, changes, and other notifications related to product services, we will apply for your application notification permission.

5) In order to optimize and achieve a better service experience, we may apply for application tracking permission (please upgrade the system version to the latest version).

6) During your use of our services, in order not to cause an increase in your mobile traffic, we need to check your network connection status in order to provide you with traffic alerts.

Reminder about specific function permissions: If you need to disable the function permissions enabled to use the above specific functions, most mobile devices will support your needs. For specific methods, please refer to or contact your mobile device's service provider or manufacturer. You can also contact us for assistance.

Please note that individual device information, application notification permissions, application tracking permissions, etc. are information that cannot recognize the identity of specific natural persons. If we combine this type of non personal information with other information to identify a specific natural person's identity, or use other personal information in combination, during the combined use period, this type of non personal information will be considered personal information. Unless authorized by you or otherwise required by laws and regulations, we will anonymize and de identify this type of personal information.

 

2、 Cookies and similar technologies

By utilizing cookies and similar technologies, we can track your progress in real time, understand your relevant information, and provide you with a smooth, high-quality, and good user experience. We will not use the aforementioned technology for any purpose other than those stated in this policy. Please understand that certain services can only be implemented through the use of the aforementioned technologies. If your device or related program allows, you can turn off or remove the aforementioned technology by changing settings or by accessing the provider's webpage. But this action may affect your use of the product and/or service.

 

3、 Third party services

To ensure the stable operation or implementation of related functions of our products and services, we may access software development kits (SDKs), application program interfaces (APIs) provided by third parties, or through other cooperative means to achieve the aforementioned goals.

We will promptly disclose to you the latest developments with third parties in this directory. You can visit the third-party privacy policy link we disclose to further understand the specific situation of their collection and use of your personal information; If the third party does not provide a specific privacy policy, we may provide a link to their service related official website to assist you in understanding their specific information. For details, please refer to the "List of Third Party SDKs" below.

We would like to remind you that this policy only applies to the personal information we collect and does not apply to any third-party services or information usage rules provided by third parties. If you find that these third-party social media or other services pose risks, we suggest that you terminate the relevant operations to protect your legitimate rights and interests and contact us in a timely manner.

The specific list of third-party SDKs is as follows:

 

4、 Sharing, transferring, and publicly disclosing your personal information

We promise not to share, sell or otherwise disclose your personal information provided to us or collected by us to third-party service providers, nor will we collect your personal information on behalf of third-party service providers. We will strictly comply with relevant laws and regulations and keep your personal information confidential.

 

5、 Information storage and protection

（1） How will we keep your information

We will retain your information for the time necessary to achieve the purpose of collecting information, including providing services to you or complying with any legal requirements, unless required by law to delete or we accept your request to delete the information.

(1) To ensure that your personal information is protected in accordance with the law, the information we collect from you will be stored in accordance with relevant national laws and regulations on privacy information protection. Within the scope not prohibited by local laws and regulations, we may store the collected personal information in countries or regions outside of our business location.

(2) If we terminate our services or operations, we and our cooperating third-party platforms will promptly cease the collection of your personal information and comply with relevant laws and regulations to delete or anonymize your personal information after the termination of services or operations, except as otherwise provided by laws, regulations or regulatory authorities.

（2） How do we ensure the security of your information

We have always attached great importance to protecting the security of your personal information, strictly complying with relevant laws and regulations, and taking reasonable and feasible measures recognized in the industry to protect your personal information, in order to minimize the risk of your information being leaked, damaged, misused, accessed, disclosed, and changed without authorization. For example, in some of our services, we use encryption technology to protect certain sensitive information you provide us. Please note that despite our efforts to protect your information, the Internet is inherently an insecure environment, and we cannot guarantee the absolute security of your information.

 

6、 Your rights

According to applicable laws and regulations, you have multiple rights over your information. To contact us regarding any of these rights, please follow the contact information we provide and we will promptly process your request. If we process your information, you have the right to:

Access, query, or request the deletion of your information;

Correct or update your information;

Account cancellation

(1) You have the right to know which personal information we hold about you, and how and why we process your personal information. We reserve the right to request reasonable evidence to verify your identity before providing any information to you. Please note that we may not be able to provide all the information you requested, for example, if the information contains personal information about others. If we are unable to provide you with the information you requested, we will do our best to inform you of the reason.

(2) In some cases, when you want to access your information in our products or request to delete information, please be aware that if you choose to delete this information, certain functions that require such information may no longer be available.

(3) When you want to cancel your account, you can contact us directly according to the contact information specified in the Privacy Policy;

Please be informed that if we receive your request to cancel your account, we will verify your identity, account security status, and cancellation conditions. Please carefully read the instructions in the product cancellation process. After completing the account cancellation, unless otherwise provided by laws and regulations or this agreement, your personal information under the account will be deleted or anonymized. Special attention, once the account is deregistered, it cannot be restored. Please operate with caution.

 

7、 Privacy protection for minors

If you are a minor under the age of 16, before using our products and related services, you should read and agree to this privacy policy under the supervision and guidance of your parents or other guardians.

We will not intentionally collect or request personal information from anyone under the age of 16, nor will we intentionally allow these individuals to use our services. If you are under 16 years old, please do not send us any information about yourself, including your name, address, phone number, or email address. Anyone under the age of 16 is not allowed to provide any personal information. If we learn that we have collected personal information of children under the age of 16, we will delete that information as soon as possible. If you think we may have any information from or about children under the age of 16, please contact us.

 

8、 Update of Privacy Policy

To bring you a better product and service experience, we will continue to strive to optimize our products, services, and technology. When there are new services and business process changes, we may update our Privacy Policy to inform you of the specific content of the updates. If you continue to use our services, you agree to be bound by the revised Privacy Policy.

Please understand and be aware that we will notify you by modifying the update date on the homepage of this policy. Please regularly check the Privacy Policy to understand the specific updates.

 

9、 Contact us

If you have any questions or concerns about this privacy policy or your personal information when using our services, please feel free to contact us at any time through kssup@vrsuplife.com Contact us. In general, we will reply within 15 working days after receiving your questions, opinions, or suggestions and verifying your user identity.